Pulse

Customer Care

Google reviews · care conversations
Customer verdict · reviews and care
Google rating: 4.09★ review-weighted over 1,596 reviews on 29 listings (+0.01 vs 10 Aug). Listings at 4.0 or above: 16 of 29. Care: 530 conversations in 30 days, first reaction 13.1 min.

Google Business Profile captured 13 Sep 2026 · movement vs the 10 Aug 2026 capture · Sinch Engage captured 13 Sep 2026

4.09
Chain rating
review-weighted · out of 5.0
▲ +0.01 vs 10 Aug
16of 29
Rated 4.0 and above

13 listings below 4.0.

Reviews on GoogleGoogle
1,596

+54 since 10 Aug 2026 · 29 listings

Store ratings

29 listings · captured 13 Sep 2026 · movement vs the prior capture

Birkirkara, Triq L-Isqof Labini5.0
Tas-Sliema, Triq Tigne'5.0=
Is-Swieqi, Triq L-Ilqugh4.9=
San Ġwann4.8=
St. Julian's, St George's Street4.8+0.8
Birżebbuġa, Triq Zarenu Dalli4.5=
In-Naxxar, Vjal Il-21 Ta Settembru4.5
St Paul's Bay, Tourist St4.5=
Birkirkara, Triq Il-Knisja l-Qadima4.4-0.1
Ħal Qormi, Triq San Bastjan4.4-0.1
Ħaż-Żabbar, Telliera4.4=
San Ġiljan, Triq Marguerite Mangion4.4
Ħaż-Żebbuġ4.2+0.1
Tas-Sliema, L - Mrabat4.2=
Iż-Żurrieq, Triq Santa Katerina4.1
Marsaskala, Triq Il-Qalet4.1+0.8
Gzira, Shop 23.9-0.1
Is-Swieqi, Triq Is-Sidra3.9
Qawra, Triq l-Maskli3.9=
Il-Gżira, Triq Nazju Ellul3.8=
Tas-Sliema, Triq Ix - Xatt (The Strand)3.8-0.1
San Pawl Il-Baħar, Triq It-Tamar3.7
San Pawl Il-Baħar, Triq Il-Kaħli3.7
Iż-Żurrieq, Triq Filippu Farrugia3.6=
Sliema, George Borg Olivier Street3.5=
Birkirkara, Triq Il-Ferrovija L-Qadima3.4
San Pawl il-Baħar, Triq Parti G.Calleja (Efesu)3.3+0.2
Tas-Sliema, Triq Bisazza3.2
Birkirkara, Triq Bwieraq3.0=

Care conversations

Sinch Engage · 30 days

Captured 2026-09-13
530
conversations
3,989 / 4,903
messages in / out
326 / 317
tickets opened / closed
13.1 min
average first reaction
44.1%
inbound answered by the bot
2026-08-15conversations a day2026-09-12

Channels: daves Customer Care — aggregates only; message content and customer identities never leave the care desk.

Latest reviews

Google · captured 13 Sep 2026 · five most recent per listing

★★★★★hal-qormi-triq-san-bastjan · 2026-09-13 · Danilo Arrigoni

The staff were incredibly kind and helpful. I had forgotten an item the day before, and when I came back they remembered me and gave it to me—such amazing servi

★★★★★st-julians-st-georges-road · 2026-09-09 · Rares Dr

best supermarket good prices

★★★★naxxar-vjal-il-21-ta-settembru · 2026-09-08 · Serghei Grigoriev
★★★★★st-julians-st-georges-road · 2026-09-05 · Razvan

best supermarket in malta !!!!!

★★★★★st-julians-st-georges-road · 2026-09-02 · Matei Grecu
★★★★★marsaskala-triq-il-qalet · 2026-09-02 · MOHAMED AKEEL

Men in blue 💙

★★★★★marsaskala-triq-il-qalet · 2026-08-30 · Alfio Mirabile

Very excellent staff🥰

★★★★★naxxar-vjal-il-21-ta-settembru · 2026-08-27 · Kevin Pace
★birkirkara-triq-il-ferrovija-l-qadima · 2026-08-16 · aisha sidranska

messy

★qawra-triq-efesu · 2026-08-15 · Jake Fenech

Ordered by wolt, took a long time to finish the order for a few items

★★★★★birzebbuga-triq-zarenu-dalli · 2026-08-09 · Sasha Krasova

Great store that has saved us more than once! The biggest advantage is that it’s open 24/7, and it seems to be the only round-the-clock market in the whole city

★★★★★birzebbuga-triq-zarenu-dalli · 2026-08-09 · Marina

Good food , 24/7 , nice people working here